What is the role of the personnel department?

The role of the Personnel Department can be conceptually divided into two parts: its larger nodal role in which it acts as the watch-dog of the Government and the formulator of policies. It also advises all Agencies / Departments of the Government on issues of Personnel Management. The Personnel Department has direct responsibility as the Cadre controlling authority for the (ACS), Assam Civil Service.

The role of the personnel department in a company is to handle worker issues. It deals with recruitment, hiring and firing, salaries, payrolls and worker disputes. The department also caters for team building, promotion and demotion in the workplace, among other activities.

The personnel department in an organization dealing with matters involving employees, as hiring, training, labour relations, and benefits and solving any matter that may arise between the employees.

In most of the organisations the personnel department is now known as the human resources department and it handles a lot of the essential functions for the company. The roles include focusing on the results orientation and performance enhancement, recruitment and training, initiates and encourages change in organisational culture so as to bring about a more appropriate culture and organisation to be able to achieve the organisational aims like consistent employee commitment, business change, new behaviours and competitiveness and also acting as a partner, meaning they should listen attentively and respond to employees and their needs, by providing them with adequate training activities, and by monitoring staff morale.

The personnel department is responsible for the management and motivation of people in the workplace. The specific roles of this department include: selection, recruitment, induction and training of employees, organising appraisals, managing payment systems and organising termination of employees. The department is also responsible overall for implementing government policies regarding the workforce according to labour laws.